We understand that creative work is an investment and are always happy to structure payments in a way that feels manageable. We will discuss payment schedules upfront, customizing them to fit the scope and timeline of your project. Typically, we request a 30% deposit of the total project cost to be paid upon acceptance of your proposal.

Every project is fully custom. The offerings you see on this page reflect how we can work together, not fixed packages. Once we talk through your needs, goals, and timeline, we put together a scope that’s specific to your project. Your business is unique, and your solutions should be too.

Absolutely. While M Social is rooted in branding and graphic design, we also support clients with related creative and strategic work, including campaign concepts, creative direction, marketing assets, and content support. If it touches your brand and helps it show up more clearly, it’s likely something we can explore together.

That's totally okay, and honestly, very common. Many clients come in with ideas, feelings, or frustrations rather than a clear brief. Part of our process is helping you slow things down, connect the dots, and figure out what kind of support will actually move your business forward.

Yes! You don’t need to start from scratch to hire us. We often work with existing brands that need refinement, clarity, or better cohesion across their visuals and enjoy doing so. By having preexisting branding or visuals, you give us insight into what works, what doesn't, what you love, and what you hate. We’ll assess what’s aligned and build from there.

Timelines vary depending on the scope and type of work. You’ll always receive a clear timeline before we begin, with plenty of space for collaboration and feedback.

Absolutely. This is a judgment-free zone for overthinkers, idea-hoarders, and “I know what I don’t like but can’t explain why” people. Part of the work is translating those thoughts into something clear and visual.

Ongoing support works best if you need consistent design help but don’t want (or need) a full in-house designer. If you like having someone who already understands your brand and can jump in without re-explaining everything, we check that box. Over 78% of our clients hire us down the road for further support after their initial projects have concluded.